l83 Terms and Conditions

1Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and l83 ("the Platform", "we", "us"). These Terms govern all access to and use of the l83 website at l83.vin, the l83 Android application, and all associated services, products and features made available through the platform.

By creating an account on l83, making a deposit, placing a bet, playing a casino game or using any service offered by the platform, you acknowledge that you have read these Terms in full and agree to be bound by them. These Terms apply alongside the l83 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and the platform.

If you are accessing l83 on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms. These Terms are effective from the date you first register an account and remain in effect for the duration of your relationship with l83.

2Eligibility & Registration

To register an account on l83, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age. l83 does not permit any person under 18 to register, deposit or play on the platform under any circumstances.
• You must be registering as an individual acting on your own behalf, for personal entertainment purposes only.
• You must provide accurate, complete and up-to-date information during the registration process. This includes your full legal name, date of birth, contact number and any payment details required.
• You must not already hold an active or previously suspended account on l83.
• You must not be self-excluded from the platform or from online gaming generally through any self-exclusion programme.

l83 reserves the right to request identity verification documents at any point — including at registration, before processing a withdrawal, or as part of an ongoing account review. Acceptable documents typically include a valid CNIC (Computerised National Identity Card), passport or other government-issued identification. Failure to provide requested documents within a reasonable timeframe may result in account suspension or closure.

Each player is permitted to hold one active account. If it is found that a player holds more than one account — whether under the same or different personal details — all duplicate accounts will be closed and any bonuses claimed across those accounts will be voided. Any real-money balance in duplicate accounts will be reviewed on a case-by-case basis.

3Account Responsibilities

Once your account is active, you are fully responsible for all activity that takes place within it. This includes all bets placed, games played, deposits made and withdrawals requested. l83 will treat all actions taken from a logged-in session as authorised by the account holder.

You are responsible for keeping your username and password secure and confidential at all times. You must not share your login credentials with any other person. l83 staff will never ask you for your password through any communication channel — any message requesting your password should be treated as fraudulent and reported to support immediately.

You are responsible for ensuring that your contact details, including your mobile number and any payment account details linked to your l83 account, remain accurate and up to date. Outdated payment details can result in withdrawal delays or failed transfers, which l83 cannot be held liable for if the error originates from incorrect information provided by the player.

Players must not allow third parties to access or operate their l83 account on their behalf. This includes family members, friends or agents. All activity on the platform must be carried out directly by the registered account holder.

4Deposits

All deposits on l83 are processed in PKR (Pakistani Rupees). The platform supports the following deposit methods: JazzCash, Easypaisa, Raast, bank transfer and debit or credit cards. Minimum and maximum deposit amounts vary by payment method and are displayed at the time of transaction.

Deposits are generally credited to your l83 account immediately or within a few minutes of a successful transaction. If a deposit does not appear in your account within 30 minutes, please contact l83 support with your transaction reference number so the team can investigate.

l83 does not charge fees on deposits from the platform side. However, your payment provider — JazzCash, Easypaisa, your bank or card issuer — may apply their own transaction charges. These are outside l83's control and the player's responsibility to check beforehand.

• Deposits must come from a payment account registered in your own name. Third-party deposits are not permitted.
• Any deposit made using a payment method that does not match the account holder's verified identity may be reversed and the account reviewed.
• l83 reserves the right to set minimum and maximum deposit limits at the account level based on verification status or VIP tier.
• Deposits cannot be reversed once credited to your l83 balance, except in cases of a verified technical error on the platform's side.

5Withdrawals

Withdrawals from l83 are processed in PKR to the payment method you have registered on your account. Supported withdrawal channels include JazzCash, Easypaisa, Raast, bank transfer and debit cards. The method used for withdrawal should generally match the method used for your most recent deposit, though l83 may allow alternative arrangements subject to verification.

JazzCash and Easypaisa withdrawals are typically processed within minutes of approval. Raast and bank transfers are generally completed within one to three business days depending on your bank's processing schedule. These timelines apply to normal conditions — during periods of high transaction volume, processing may take slightly longer.

Before your first withdrawal is processed, l83 will require identity verification. This typically involves submitting a copy of your CNIC and proof of ownership of the payment method you are withdrawing to. This is a one-time process for most players, though l83 may request updated documentation at any time.

• Withdrawals can only be made to accounts in your own name. Third-party withdrawals are strictly prohibited.
• Any active bonus wagering requirements must be met before withdrawing bonus-derived winnings.
• l83 does not charge fees on withdrawals from the platform side. Payment provider fees, if any, are outside our control.
• Withdrawal requests may be delayed or reviewed if suspicious activity is detected on the account.
• l83 reserves the right to request additional verification documents before approving any withdrawal.

6Bonuses & Promotions

l83 offers various bonuses and promotions from time to time, including welcome bonuses, reload bonuses, free spins, cashback offers and VIP-tier rewards. Each bonus or promotion is subject to its own specific terms, which are displayed at the time the offer is presented. These general terms apply to all bonuses unless the specific offer states otherwise.

All bonuses carry a wagering requirement — a number that represents how many times the bonus amount (or bonus plus deposit, depending on the offer) must be wagered before any winnings derived from the bonus can be withdrawn. For example, a PKR 1,000 bonus with a 20x wagering requirement means you must place a total of PKR 20,000 in qualifying bets before the bonus winnings become withdrawable.

• Bonuses are credited to a separate bonus balance. Real-money funds are always used first before bonus balance.
• Only one bonus may be active at a time unless the specific offer states otherwise.
• Bonuses are non-transferable and have no cash value until wagering requirements are fully met.
• Bonuses obtained through duplicate accounts, fraudulent activity or abuse of promotions will be voided without notice.
• Time limits apply to all bonuses. Any unmet wagering requirements at the expiry of a bonus result in forfeiture of the bonus and associated winnings.
• l83 reserves the right to modify or withdraw any bonus offer at any time. Active bonuses already credited to accounts will not be retroactively removed except in cases of suspected abuse.
• Players who have opted out of bonuses through their account settings will not receive bonus credits. This setting can be changed through support.

7Sports Betting Rules

Sports betting on l83 covers cricket, PSL, T20 internationals, football, esports and other events as listed on the platform. The following rules apply to all sports bets placed on l83.

Bets are accepted at the odds displayed at the time of placement. In the case of live in-play betting, odds change in real time and the odds confirmed at the moment your bet is submitted are the odds that apply to that bet. Market suspensions during live events are temporary and do not void previously placed bets.

• All bets are final once confirmed. Bets cannot be cancelled after submission except through the cash-out feature where available and within the time window offered.
• Minimum and maximum bet amounts apply per market and are displayed before confirmation.
• If an event is abandoned, postponed or cancelled, bets will be settled according to the applicable rules for that sport — typically voided and stakes returned unless a minimum period of play has been completed.
• In the case of an obvious pricing error (a clearly incorrect odds display due to a technical fault), l83 reserves the right to void affected bets and return stakes to players.
• Winnings from sports bets are credited to your real-money balance immediately upon settlement of the event.
• Betting on events in which you have a personal interest or inside information is prohibited and may result in account suspension and forfeiture of winnings.
• Accumulator and combination bets are subject to the same rules as single bets. If one leg of an accumulator is voided, the bet is recalculated as if that selection was not included.

l83 covers Pakistan cricket extensively — including home series, away tours, PSL season fixtures, T20 World Cup matches and Asia Cup events. Markets vary by fixture and may include match winner, top batsman, total runs, method of dismissal and many others depending on the event.

8Casino & Slot Games

l83 offers a casino section including slot games, live dealer tables and other RNG (random number generator) games provided by third-party game studios. All games on the platform operate using certified random number generation to ensure fair outcomes.

The return to player (RTP) percentage for each slot game is set by the game provider and represents the theoretical long-term return rate over a very large number of spins. RTP figures are typically available within the game information panel. They do not represent a guaranteed return in any individual session.

• Casino games may not contribute equally toward bonus wagering requirements. Slots typically contribute 100%; live casino and table games may contribute less or not at all. Check the specific bonus terms for details.
• Progressive jackpot games are available on l83. Jackpot amounts are accumulated across all players and paid out according to the game provider's rules.
• Live casino games are streamed in real time from studios with live dealers. Game outcomes are determined by actual physical results (card draws, roulette wheel spins) rather than software RNG.
• Technical interruptions during a casino session — such as connectivity loss — are handled according to the game provider's rules. In most cases, interrupted rounds are resolved and credited or voided automatically.
• Any attempt to exploit technical faults, game glitches or software errors to generate winnings is prohibited and will result in account suspension and forfeiture of affected winnings.

9Prohibited Conduct

The following activities are strictly prohibited on l83 and may result in immediate account suspension, permanent closure and forfeiture of balances:

• Registering more than one account, whether under your own details or using false information.
• Providing false, misleading or fraudulent information during registration or verification.
• Using stolen, unauthorised or third-party payment methods for deposits or withdrawals.
• Colluding with other players to manipulate game outcomes or betting markets.
• Using automated software, bots, scripts or artificial intelligence to place bets or play casino games.
• Exploiting bonuses in bad faith — for example, by creating multiple accounts to claim the same offer, or by betting in patterns designed to meet wagering requirements with minimal risk while qualifying for withdrawals.
• Engaging in any form of money laundering through deposits and withdrawals on the platform.
• Attempting to reverse-engineer, copy or interfere with the l83 platform, its software or its security systems.
• Sharing account access with other individuals or operating an account on someone else's behalf.

10Account Suspension & Closure

l83 reserves the right to suspend or permanently close any account at its discretion, with or without prior notice, in cases including but not limited to: suspected fraud, breach of these Terms, identity verification failure, or where required for the protection of the player or the platform.

If your account is suspended pending investigation, you will typically be notified by email. During a suspension, deposits, withdrawals, betting and casino play will be unavailable. If the investigation concludes without finding a breach, the account will be reinstated and any valid pending withdrawals processed.

Players may request to close their own account at any time by contacting l83 support. Upon closure, any verified real-money balance will be returned to your registered payment method after identity checks are completed. Bonus balances that have not met their wagering requirements will be forfeited upon voluntary account closure.

Accounts that have been inactive — meaning no login, deposit or game activity — for an extended period may be classified as dormant. l83 will make reasonable attempts to contact the account holder before any action is taken on a dormant account.

11Responsible Gaming

l83 is committed to providing a gaming environment that supports responsible play. Gaming should be a form of entertainment, not a way to generate income or to recover from financial difficulty. The platform provides tools to help players manage their activity and stay in control.

The following responsible gaming tools are available to all registered players through the account settings section:

• Deposit limits: Set daily, weekly or monthly caps on how much you can deposit into your l83 account. Limits take effect immediately when reduced and after a cooling-off period when increased.
• Cooling-off periods: Take a temporary break from the platform for a defined period. During a cooling-off, your account remains open but deposits and gameplay are suspended.
• Self-exclusion: Permanently or semi-permanently exclude yourself from the platform. Self-exclusion is effective immediately and cannot be reversed during the exclusion period.
• Reality checks: Set reminders that appear at regular intervals during play to keep track of time and spending.

If you feel that your gaming is becoming difficult to manage, we strongly encourage you to use these tools. Set a budget before you play, stick to it, and treat gaming as entertainment with a defined cost — not as a financial strategy. If gaming is causing stress or affecting your daily life, take a break and seek support from a trusted person in your life.

For more detailed guidance on responsible gaming practices, including how to set limits and use the self-exclusion feature, visit the Responsible Gaming page.

12Privacy & Data

l83 collects and processes personal data provided during registration, verification and use of the platform. This data is used to operate your account, process transactions, comply with verification requirements and improve the platform experience. Your data is handled in accordance with the l83 Privacy Policy.

By registering on l83, you consent to the collection and use of your personal data as described in the Privacy Policy. You may request a copy of the data l83 holds about you, or request deletion of your account data, by contacting support — subject to legal and operational retention requirements.

l83 does not sell personal data to third parties for marketing purposes. Data may be shared with payment processors, identity verification providers and fraud detection services as required to operate the platform. For full details, please read the Privacy Policy.

13Limitation of Liability

l83 provides its platform on an "as available" basis. While we make every reasonable effort to keep the platform operational and accurate, we cannot guarantee uninterrupted or error-free access at all times. The platform may be temporarily unavailable due to scheduled maintenance, technical issues or circumstances outside our control.

l83 is not liable for losses arising from:

• Temporary platform downtime or technical interruptions during gameplay or betting.
• Delays in deposit or withdrawal processing caused by third-party payment providers.
• Losses resulting from the player's own decisions in betting or casino play.
• Unauthorised access to a player's account resulting from the player's failure to secure their credentials.
• Connectivity issues on the player's side affecting their ability to place bets or complete game rounds.

In all cases, l83's maximum liability to any player is limited to the real-money balance held in that player's account at the time of the event giving rise to the claim. l83 is not liable for any indirect, consequential or punitive losses.

14Changes to Terms

l83 reserves the right to amend these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For material changes that significantly affect players' rights or obligations, l83 will make reasonable efforts to notify registered players via email or through an in-platform notification.

Your continued use of the l83 platform after the updated Terms have been published constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and request account closure through support.

It is your responsibility to review these Terms periodically to stay informed of any updates. We recommend checking this page at least once per month if you are an active player.

15Contact & Support

If you have any questions about these Terms and Conditions, need clarification on a specific rule, or want to make use of any responsible gaming tool, the l83 support team is available around the clock.

You can reach the support team through the live chat feature on the l83 website or app, or by emailing [email protected] (please note: the email address is for reference only and should be typed manually into your email client — do not click a link).

When contacting support about an account issue, please have your registered mobile number and any relevant transaction reference numbers ready. This helps the team resolve your query faster.

For responsible gaming matters — including setting limits, requesting self-exclusion or asking about account closure — the support team is trained to handle these requests with care and without judgement. You can also manage most of these settings directly in your account dashboard without needing to contact support.